Ashley is one of the newest members of the Heamar family and our Sales Team. Many of our customers will have spoken to Ashley over the phone; however, having spent 5 months internally completing product training, he will now be heading out on the road speaking to customers about the different products we offer and expanding our customer base.
What is your role at Heamar?
I am a Sales Account Manager within Heamar; in a typical day, this involves me receiving inbound sales enquiries from customers and producing competitive quotes for orders. If a customer isn't sure of what part or product they need, I offer technical support and advise them of the best tooling solution we can offer.
Having recently completed my product training, I will soon be heading out on the road to visit customers and offering any advice they need on our products and services. As well as this, I will be identifying new business opportunities to grow Heamar's customer base which I am looking forward to being involved in.
What aspect of your role do you enjoy the most?
I enjoy the variety of customers that we work with as it makes coming into work really interesting. You can guarantee no one day will be like the next as each day there is a different tool needed for a different job. My absolute favourite aspect, however, is having the chance to work with Formula 1 teams as I am very passionate about the sport. It's great getting an insight into how they use the products we sell to maintain and improve their vehicles.
How would your colleagues describe you?
Possibly a little bit strange for having an emergency survival kit in the boot of my car in case of a zombie apocalypse.
What do you love most about Heamar?
I thoroughly enjoy all the opportunities I get to learn about new products. Since starting at Heamar I have been to Bilbao with Bahco, touring their facilities and learning about their new and existing products, and I have recently returned from product training in Germany where I learned all about heat guns with Steinel. Being able to have the opportunity to participate in product training such as this allows me to become more knowledgeable and confident in my area of work and therefore help customers to the very best of my ability.
What has been your biggest challenge at Heamar?
The biggest challenge I have faced whilst working at Heamar has been learning about all of the different products we sell as there are thousands of items with a variety of different uses. However, with there being so many different products available, I get a lot of job satisfaction whenever I am asked a question about an item and I am able to help answer the customer's query in a confident and knowledgeable manner. It's great knowing that a customer feels comfortable coming to me with a question and that they have confidence I can help them with it.
What do you think the best product we sell is and why?
I think that the new Industrial Adjustable Torque Wrench from Gedore Torque is the most exciting product as it is opening a new market for Heamar to grow as a business.
If you had to eat one meal every day for the rest of your life what would it be?
A Wetherspoon's large full English breakfast with black pudding and extra baked beans - along with a coffee of course.
Where is the best place you've travelled to and why?
A place called Vang Vieng in Laos in South East Asia. It was the most beautiful place and you can float down the river in a tyre innertube, stopping off at all different kinds of bars for a drink along the way.
What do you do in your spare time/on your days off?
I enjoy playing golf and I have also recently started playing badminton. I also enjoy playing Call of Duty on my PS4 and doing a bit of woodwork on the weekends.